Accenture experts discuss Generating Impact, the organization’s latest AI research report.
For many organizations that are in the process of implementing and implementing artificial intelligence (AI), despite their best efforts there are usually a gap between the adoption of advanced technologies and their overall impact within the company.
Recently, Irish communications and technology company Accenture, released a Generating Impact: Transforming the potential of AI across the border into productivity and growth in Irelandreport. The study examined how AI is still in its infancy when it comes to the proliferation of workplaces and the transformation of the workplace.
When gathering data for its report, Accenture surveyed more than 2,000 employees in the UK and Ireland between February and March of this year, as well as 510 business managers from mid-market and large businesses.
The report measures where Ireland currently stands, the factors holding organizations back and the steps companies will need to take to close the growing gap between capacity and performance.
At the recent AI Future Forum event, Liam Connolly, managing director of AI and data at Accenture Ireland, said, “in the last 18 months, 40pc of all working hours in Ireland could be augmented by AI.
“Today, that number is 82pc. The challenge our organizations are seeing is that they are not seeing the impact. Only one in ten organizations have embedded AI in their core operations and are seeing real value.”
He added, “The research is basically built around the gap between discovery and impact, and we combine that in all the different aspects. One is strategy, two is the work itself, three is the workforce, four is the digital backbone, and finally it’s all about safety and security.”
The ability to convert
Accenture research has found that AI has begun to reshape the skills prioritized in the modern workplace. Namely, the evidence suggests that the need for general, formal cognitive skills is declining, while AI-related skills are in the process of growing very rapidly.
Some of the skills considered important were focused on people-oriented skills, such as people management skills, judgment, compliance, quality assurance, control and domain-specific process implementation.
Commenting on the skills that are becoming critical to the proper use and adoption of AI, Aisling Campbell, head of human resources at Accenture Ireland, said, “The skills that are really important today to stay on top of technological changes in the workplace are, first and foremost, knowing the technology and having the skills to use that technology and use it with confidence.
“But also what I think is very important is the ability to learn and unlearn what we know and to be able to constantly evolve and adapt our learning and to be able to stay ahead of what’s coming, not just what’s already here, but what’s coming and the technological advances.”
Campbell noted the importance of not treating AI as a standalone technology within an organization’s business, rather, it is important that it be an accessible and understandable resource throughout the company.
He said, “At Accenture, AI is at the heart of our business strategy. It’s not just for one job. business strategy and with that in mind, we bring our people on a journey to become the most AI-enabled workforce.
“In many organizations, there are already groups of people and agents, and as we move forward, it is very important that we focus on inclusion, collaboration and what it looks like in this new world.”
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